Tab: Shipping

The information below is for items in stock and most Made To Order items.
  • Shipping costs depend on the destination.
  • Free shipping on orders above €62 (conditions apply, see Shipping for details).
  • Orders are usually dispatched within 5 work days, but may take longer when they are Made To Order due to production times.
  • You get a confirmation email when your order has been shipped.
  • If you order from outside the EU or Shengen, you may be required to pay customs duties in your country. All international shipments are sent with the appropriate documentation. Please see your customs agency for information.

For more information see the Shipping page.

FAQ

The Frequently Asked Questions page provides answers to the most common questions, saving everybody some time.

FAQ

Shipping

or shipping information such as the difference between Stock and Made To Order, customs information or international shipping rates, see this page.

Shipping

Returns

Despite all my best efforts, you may still want to return something. Please see this page how to go about that.

Returns

Made To Order

When ordering something that's not in stock, special terms apply. You'll find these here.

Made to order

Complaints

If none of the information above helps you out in any way, check out this page on how to get in touch with a complaint or question.

Complaints

Complaints

If you just want to get in touch, there is also a page specifically for that.

Complaints